Shipping

Shipping cost

Shipping is FREE on all purchases worldwide. No minimum order amount.

When does my order arrive?

We endeavor to ship all orders within one working day. During busier periods, it may take up to three. Delivery times displayed below are on top of this time.

Orders will only be dispatched once payment has been confirmed.

  • Switzerland: 1-2 days
  • Rest of EU: 3-4 days
  • International: 3-14 days

These are approximate shipping times. We cannot guarantee an item will be delivered within these timeframes. For assistance with shipments that exceed the above timeframes, contact us, and we’ll be happy to assist.

Tracking

Follow your order:

We use tracked shipping methods, so you can check the status of your package.

Once your parcel has been leaving our warehouse, you will receive your order’s tracking number along with the delivery confirmation via E-Mail.

This will allow you to check the status of your delivery online.

Taxes & Duties

VAT is charged on all orders shipped within Switzerland.

All orders shipped international are charged excluding VAT.

Please also note that any duty and taxes incurred in the country of destination are the responsibility of the customer.

Unfortunately, we have limited control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary from country to country.

The customer takes full liability for all postal charges, return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes